What Information We Hold and Why
We collect the information you provide when registering — your name, contact number, and the payment method you choose, whether that is JazzCash, Easypaisa, or Raast. When you make a deposit, the transaction reference and wallet identifier associated with that payment are recorded so we can
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match funds to your account accurately and process withdrawals to the same wallet. We also collect device identifiers and session data when you log in from a mobile browser or app, which helps us detect unusual login activity and keep your account secure. Usage data —
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which sections of the site you visit, how long sessions last — is collected in aggregate to improve how the platform works. We do not sell your personal data to third parties. Payment details are handled under encryption and are not stored in plain text on
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our servers. Access to your data internally is limited to teams with a direct operational need — account verification, payment processing, and fraud review. Where local law in Pakistan requires us to share data with regulatory or law enforcement authorities, we comply with those obligations. Your
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account data is retained for as long as your account remains active and for a period thereafter as required by applicable law. You may request a copy of your data, ask for corrections, or request deletion by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.